Privacy Policy

Effective Date: September 2024

XO Capri (“we,” “us,” or “our”) values the privacy of our customers and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our California-based jewelry e-commerce website, www.xocapri.com, or make a purchase.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect personal information directly from you when you interact with our website, including but not limited to:

• Contact Information: Name, email address, phone number, and mailing address.
• Payment Information: Credit card details, billing address, and transaction details (processed through a secure third-party payment processor).
• Account Information: Username and password if you create an account.
• Usage Data: IP address, browser type, device information, pages visited, time spent on pages, and referring website.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders.
• Communicate with you regarding your purchase, customer service, and promotions.
• Personalize your shopping experience on our website.

• Improve our website functionality and user experience.

• Comply with legal obligations and resolve any disputes.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Trusted third-party service providers who help us with payment processing, shipping, and marketing.

• Legal Compliance: We may disclose your personal information if required by law or to protect our rights.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the website’s systems to recognize your browser and capture certain information.

You may choose to disable cookies through your browser settings, but doing so may affect your ability to use some features of the website.

5. Your Privacy Rights

If you are a California resident, you are entitled to certain rights under the California Consumer Privacy Act (CCPA):

• Right to Access: You have the right to request information about the personal data we have collected about you in the past 12 months.

• Right to Deletion: You have the right to request that we delete the personal data we have collected from you, subject to certain exceptions.

• Right to Opt-Out: You have the right to opt-out of the sale of your personal information (though we do not sell personal information).

• Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your privacy rights.

To exercise these rights, please contact us at inquiries@xocapri.com

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

7. Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from anyone under 13.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

XO Capri

inquiries@xocapri.com

This Privacy Policy is in compliance with the California Consumer Privacy Act (CCPA) and other relevant privacy laws.